- Operating System Software
- Supplementary Software Products & Hosted Solution Applications.
- Flexible Offshore support to work with US workday timings, and off-work hours for complete support.
- 24×7 Monitoring, responding to Alerts
- Backups with Restores
- Uptime Status Reporting
- Documentation of Infrastructure and Applications.
- Meet or Exceed RTO/RPO
- Regular Failover testing and problem management under change management guidelines.